This page sets out how your personal data is collected, gathered and processed. We’ve tried to keep it as simple as possible.
Who are you dealing with?
The “We” is Kobe Roku, a trading style of Ross Hall. We’re based in Kobe, Japan and as such various Japanese Data Protection & Privacy laws apply. These have equivalence with the GDPR.
We take privacy very seriously
In short, anything gathered off of this site is used purely to help us run the site unless you get in touch, or we work together.
Cookies & Tracking
We don’t share data gathered from this site, unless it’s because of a court order or with one of our suppliers.
Some data about how you use this site is gathered. TCP/IP addresses are captured for basic analytics and security purposes.
Our analytics platform captures anonymised data about your visit to this site. We’ll know where in the world you, what browser you’re using and which pages you visit. We won’t know if this is your first or fiftieth visit.
Data capture is self-contained. We won’t know which sites you were on before this (unless we added a tracking code for a campaign) or where you go next. We won’t know if you were on ASOS a week last Thursday and they won’t know if you were here.
If you contact us directly we may keep your message in the platform you’ve used. If we’re doing business together any data protection clauses in our contracts will override this page.
We use a number of technologies and services to store data. This includes emails, contact details, files and images. Whenever we choose a new service we always check to make sure they’re treating your data with respect. In practice this means complying with Japan’s Data Protection legislation and regulation.
We don’t keep anything for longer than we have to. Typically that’s a couple of months. Data relating to work we do together is kept for longer. This is set out in any contract we enter in to.
Requesting a Copy of Your Data
You can ask, but we might not be able to provide anything. If we’ve exchanged emails and we’ve kept them, we can resend them if it helps. Otherwise everything’s anonymous. Contact us for more information.
Sharing data outside Japan
Our business is based in Japan and as such you consent to your data being stored, accessed and processed here.
In addition, we use services that are based in the EU, UK and US, and you consent to your data being stored, accessed and processed in these locations as well.
Furthermore, we work globally, so you consent to us accessing your data anywhere in the world depending on where we happen to be. For example, we might read your email while shopping in Seoul or access LinkedIn while over in Viet Nam.
Questions, Comments, Thoughts
If you’d like to talk to us about anything you’ve seen on this site, please get in touch.